Pharmacy Courier Services That Deliver Fast, Secure, and HIPAA-Compliant Results

GO2 Delivery provides reliable, HIPAA-compliant pharmacy courier services tailored to meet the urgent and scheduled delivery needs of independent pharmacies, health systems, and specialty pharmacies. We deliver medications same-day to homes, facilities, and medical centers with real-time tracking, full chain-of-custody documentation, and secure handling of PHI and temperature-sensitive products.

 

Talk to an Expert

pharmacy package being delivered to a home

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Why Pharmacies Are Rethinking Their Courier Services + Ground Carriers

  • Rising Costs and Medication Write Offs
  • Spending Too Much Time Chasing Down Packages
  • HIPAA Violations or Compliance Risks
  • Lack of Visibility or Tracking

Spending Too Much Time Managing & Chasing Down Packages?

HIPAA Violations or Compliance Risks with Pharmacy Deliveries?

Rising Costs, Write-offs & Reimbursement Issues with Pharmacy Deliveries?

Our Approach To Stress
Free Pharmacy Delivery

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Better Visibility

  • Real Time Tracking + Patient Delivery Notifications

  • Monthly Performance & Cost Metrics

  • Full Chain of Custody / Barcode Scanning

  • Photo Verification When Package Left At Door

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Innovative Technology

  • Pharmacy System Integration with Our Delivery Application to Automate Order Flow + Updates

  • Geofencing to Lock In Address Accuracy With Alert Notifications

  • Full Chain of Custody Tracking with Barcode Scanning

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Higher Standards

  • Random Field Audits To Validate Security of Packages, Driver Attire + Grooming, Compliance of PHI

  • Medical Certified Drivers By Independent Third Party

  • Reduced Writeoffs & Labor Management

Ready to Improve Your Pharmacy Delivery?

Schedule a free consultation and discover how GO2 Delivery can improve delivery speed, compliance, and patient satisfaction — all while lowering costs.

 

 

Request A Complimentary Logistics Analysis

man signing off for delivery

 

Stress Free Home Delivery
For Pharmacies

checkmark Same-Day Delivery at a Next-Day Price 

 Avoid delays and spoilage risks with fast, cost-effective delivery that rivals major carriers.

checkmark Maintain Local Control Over Delivery

Eliminate dependency on third-party hubs and gain full visibility from pickup to patient doorstep.

checkmark Couriers Trained on Patient Sensitivity

Ensure a white-glove experience with delivery professionals trained in discretion, empathy, and care protocols.

 

checkmark Real-Time Tracking & Visibility

Monitor every delivery step with GPS tracking, digital proof of delivery, and transparent reporting. 

checkmark Patient SMS Notifications

Keep patients informed with timely alerts on estimated arrival and delivery status.

checkmark Same-Day Returns if Undeliverable

Protect medication integrity and minimize waste with immediate return protocols for missed deliveries.

 

Distribution & Facility Delivery
For Pharmacies

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checkmark Timely & Reliable Delivery
Essential for maintaining patient care schedules in long-term care facilities.

checkmark Specialized Handling Requirements
Includes temperature-sensitive meds and secure transport of controlled substances.

checkmark HIPAA Compliance
Drivers must follow strict protocols to protect patient confidentiality and data.

checkmark Route Optimization
Efficient route planning reduces delays and increases delivery consistency.

checkmark Electronic Proof of Delivery
Enhances accountability with time-stamped, documented handoffs.

checkmark Tote Tracking Systems
Helps prevent lost or misplaced medication containers during transport.

 

Specialized Courier Services for All Types of Pharmacies

We realize different pharmacy operations have different challenges and so that is why our customized and flexible approach combined with our white glove service helps us stand out from other delivery services.

We provide courier and delivery services to:

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Specialty Compounding Pharmacy

Hospital System Pharmacies

IV Infusion Pharmacies

Long Term Care Pharmacies

How It Works

female pharmacist standing at counter computer

1. Order Submission

Prescription order sent to GO₂ Delivery via integration - Patient notified order scheduled today
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2. Batch Delivery Pick Up

Our qualified drivers, experienced in handling pharmaceutical and medical deliveries, pick up your orders and scan them to ensure secure and reliable transportation to our sort facility for same day delivery.
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3. Batch Delivery Pick Up

Driver picks up order, scans on board and out for delivery. Most deliveries are completed within a few hours to meet urgent needs. Patient notified order is out for delivery
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4. You’re The Next Stop

Patient notified they are the next stop and receives link for real time tracking where the driver is. Patients also have a direct point of contact for any questions or support during the delivery process.
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5. Order Delivered

Patient receives package with signature verification or it is left at the door (if it’s your policy) and pictures are taken of the package. We are able to ship packages securely to the patient's door, ensuring safe and reliable delivery.
29+

Years of proven success

99%

on-time performance and accuracy

>2+ million

packages delivered

240+

Clients Trust Mid-Atlantic Region

What Others Are Saying

By partnering with GO2 Delivery, our pharmacy and supply chain teams significantly enhanced the quality of our specialty medication deliveries while reducing overall costs. After a thorough vendor review and a successful pilot, we implemented GO2’s services and immediately saw the benefits. We've now saved $120,000 annually thanks to this collaboration. GO2’s streamlined approach has reduced redundant tasks for our pharmacy team and improved service for our patients, residents, and staff.

-Cindy, Chief Pharmacy Officer

 

 

We’ve been working with GO2 Delivery for over two years, and the service has been nothing short of outstanding. With over 7,000 deliveries and only two errors in that time, their performance has been incredibly reliable.
 
Their couriers are consistently professional, knowledgeable, and courteous. The customer service is excellent—whether by phone or email, we always receive immediate responses. We never have to wonder about the status of a delivery. If any issues arise, GO2 is proactive in reaching out and resolving them quickly.
 
-Bryan, Specialty Compounding Pharmacy 

I just wanted to reach out to compliment the driver, Richard for that special 7am run he did for us today. He was here on time, was professional and friendly, and despite having the wrong address, he made great time for delivery. Wanda said his communication throughout the whole process was awesome, so we just wanted to let you know. Thank you to you both! The trial is estimated to be for 7 days so at some point next week I will reach out to have the items picked up and returned to us.

- Erika, Firm Administrator

 

 

Where We Provide Pharmacy Delivery Services

 

Services Map (2)

 

How We've Helped Other Pharmacies

Hospital system

Specialty Compounding Pharmacy

A hospital health system pharmacy faced costly delays, six-figure annual write-offs, and constant communication breakdowns with a national delivery provider.

High-value medications were frequently compromised, and staff spent countless hours managing redeliveries instead of focusing on patient care.

 

The Result

  • 100% elimination of financial write-offs, restoring fiscal efficiency

  • 99.97% delivery accuracy achieved through operational precision

  • 92% reduction in undeliverable packages, ensuring reliable patient delivery

Home Infusion IV

Regional Home Infusion Pharmacy

A regional home infusion pharmacy relied solely on internal drivers with no delivery technology, resulting in rising costs, limited visibility, and no tracking of actual delivery expenses.

Inefficient batching and fulfillment workflows further drove up labor costs and reduced delivery efficiency across service areas.

 

The Result

  • Reduced delivery cost 59%

  • Increased delivery capacity 37%

  • Minimized administrative labor to manage operation by 63%

  • Eliminated reimbursement losses with 100% proper collection of signed confirmations & receipts

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Long Term Care Pharmacy

The LTC pharmacy lacked refill tracking, leading to multiple unnecessary trips per patient and rising delivery costs.

Without optimized software, proper chain-of-custody protocols, or driver accountability, they faced inefficiencies, compliance gaps, and misallocated internal resources—especially in rural areas better served by ground carriers

 

The Result

  • 12% reduction in delivery costs by optimizing delivery frequency

  • $1,254/month saved by using ground carriers for rural routes

  • Achieved 100% chain of custody compliance

  • Saved 17 admin hours/week previously spent managing deliveries

Pharmacy Courier Service FAQs

Do You Offer Prescription Delivery Service?

We offer medication delivery services throughout Virginia, and in limited areas within West Virginia and The Carolinas.

What Other Courier Services Do You Provide?

We offer medical courier service, B2B courier service, and B2C courier service.

Can You Help Optimize My Pharmaceutical Logistics Systems?

Yes. Our personalized approach involves analyzing and optimizing your pharmaceutical logistics and last-mile delivery systems for inefficiencies. Then we provide and implement comprehensive solutions built to your specific business goals and logistics needs.

Are Your Drivers Equipped To Transport Temperature-Controlled Medications?

Yes. Our drivers are certified for medical delivery and carry all of the necessary equipment for secure deliveries.

Do You Provide Inventory Management Services For Pharmacies?

We don’t directly provide inventory management, but we can help you optimize your current systems for simplified deliveries.