7 Factors to Consider When Hiring a Courier Service

Jan 27, 2022

Are you looking for a fool proof way of making fast and safe deliveries? Perhaps you run a business that requires many deliveries to customers or other businesses. Or maybe you want to keep tracking your deliveries while they’re on transit.

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If so, it would be best for you to hire an exemplary courier service.

A good courier service offers special care shipping for fragile items and notifies you after completing the delivery. Also, by using these services, you manage to free some time and focus on your business core competencies. Don’t forget, they offer extra security for your items, thus lowering the risks of theft and damages.

To enjoy all these perks and many more, be meticulous in hiring an experienced and reputable courier service.

But how do you pick an impeccable service if you don’t know what to look for? Read more about the seven factors to consider when hiring a courier service.

1. Ask for Referrals

It can be overwhelming to find the perfect one with many courier services out there. You’ll need to comb through the options to see the one that matches all your needs. If you’re not cautious, you can be confused by these numerous services and end up making wrong decisions.

To lessen the burden of finding a suitable courier service, start by getting referrals from reliable sources. These sources can be; friends, relatives, and colleagues who use or use courier services regularly. Ask them about their experiences working with the courier company they use.

If they are satisfied with their services, don’t hesitate to ask for recommendations. If they regret choosing that specific company, walk away and seek other referrals.

Don’t be complacent after getting recommendations. Please go through the list and narrow it down to a few manageable options. Then reach out to your prospective companies interview them to learn more about their services.

2. Read Online Customer Reviews

Of course, you don’t want to work with a disreputable company, right. Before hiring any courier service, visit their websites to read the customers’ testimonials. This will help you see what customers say or feel about the same-day courier service.

A typical company will have positive and negative reviews from past and current customers. However, If you find the negative comments exceed the positive ones, scratch off that service from your list. Many negative reviews signal a huge problem, so don’t take chances.

To ascertain that your courier service is reputable, research it on Better Business Bureau site. It contains detailed reviews showing why customers are happy or unhappy working with a particular company. Sometimes online reviews can be biased, so take them with a pinch of salt.

3. Consider Speed of Delivery

When shopping around for the best courier service, speed of delivery should be among your utmost considerations. If you’re a business owner, you want to ensure your goods will get to your customers on time. So it’s vital to work with a reliable company that’ll speed up your delivery and avoids unnecessary delays.

During your search, ensure to compare the average delivery speed of every company. Also, you can look into the range of speeds they can deliver at. Some services offer rush and standard while others provide an extensive range of delivery speeds to cater to varying needs.

You need to pick the courier service that you can rely on should speed up a delivery arise.

4. Check on Experience

Considering the experience of a company is necessary whenever you want to hire any service. This determines the quality of services you get and if the company will satisfy all your needs.

To review a company’s experience, look at the length of time they’ve been into the industry. Also, you can consider the size of the company and the number of customers they serve.

If a company is big and has been handling deliveries for a long time, they’re experienced. This is because they’ve been doing that job repeatedly until they learn new skills. If possible, hire a courier service that has been in existence for at least five years.

5. Special Care Shipping

Some items are very fragile, requiring unique packaging and special care during shipping. This ensures they reach their destination when they’re in pristine condition. If you’re delivering delicate items, it’s crucial to find out how a courier service handles them.

Ask them about the procedures and materials they use to package fragile things. Don’t forget to inquire about their loading and offloading styles. Before hiring any company, get the assurance that your goods will be in safe hands.

If your items are fragile, having them break while on transit sets not only your business back but also your clients. This is avoidable if you work with an experienced and reputably courier service.

6. Tracking Capability

Tracking your goods when they’re in transit gives you peace of mind. This is because you’ll know where your delivery is and where it has been at all times during transportation. So, choose a courier that offers detailed real-time tracking capabilities to enjoy this perk.

Tracking helps you provide your customers with a more accurate timeline about when they’ll receive their goods. Also, it reassures your customers that you didn’t waste their money and they’re going to receive their orders.

7. Areas They Cover

Many courier services specialize in particular industries and have specific areas they cover. So if your business takes orders from all over the country, you need to find a service that can deliver those orders. And if it sells to international markets, hire a courier that handles both international and domestic deliveries.

These Are Factors to Consider When Choosing a Courier Service

Hiring a reputable courier service is like finding a needle in a haystack. There is a multitude of courier services out there, so picking an impeccable one can be daunting. However, the task becomes easier if you know what to look for during your search.

Above are the tips for choosing the best courier service.

Are you struggling to find an excellent commercial courier service? At GO₂ Delivery & logistics, we can help you out. We’re reputable and reliable in offering quality delivery services.

Contact us today for a free consultation.

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