Our Approach and Process to Helping Our Clients Grow

 

Stats (1) 

 

28+

Years of proven success

99%

on-time performance
and accuracy

2 million+

packages delivered

240+

Clients Trust Mid-Atlantic Region

Most Couriers Make Delivery More Complicated Than It Needs To Be

Relying on manual processes adds moving parts to the delivery process that don’t need to be there. The result is more room for mistakes.

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Poor paper trails make it difficult to track chain of custody for sensitive deliveries

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Human miscommunications lead to missed delivery deadlines

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Manual processes take too much time and reduce your delivery capacity

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Making Deliveries On Time Doesn’t Need To Be So Complicated.

At GO2 Delivery, we focus on incorporating innovation, minimalism, and interconnectedness into your delivery systems. These values guide the 3-phase process we use to improve your systems and maximize your delivery capacity.

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Get Reliable Same-Day And Scheduled Delivery Services For Your Business

We offer same-day and scheduled delivery services in Virginia and the Carolinas for a variety of businesses.

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Healthcare Organizations

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B2B Companies

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B2C Companies

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Our Process

We work through Innovation (What), Minimalism (How), and Interconnectedness (Why) in each phase.

Phase 1:

  1. Innovation: Identify unmet needs and challenges

  2. Minimalism: Analyze your current delivery process

  3. Interconnectedness: Align your deliveries with your mission & vision

Phase 2:

  1. Innovation: Create a new approach to your delivery

  2. Minimalism: Optimize your delivery models

  3. Interconnectedness: Establish your delivery KPI’s to track your success

Phase 3:

  1. Innovation: Utilize new technology and systems

  2. Minimalism: Reduce complexity in the business

  3. Interconnectedness: Receive ongoing feedback, collaboration and communication

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Success Stories

Regional Home Infusion Specialty Pharmacy

The Challenge

A prominent Regional Home Infusion Pharmacy found themselves encumbered by traditional delivery methods, relying solely on internal delivery drivers without any accompanying delivery systems or technology.

They faced mounting operational inefficiencies, evidenced by the escalating costs per delivery. This scenario, a pain point for many in the industry, highlighted the need for a streamlined solution.

Our Strategic Approach

  • Enhanced delivery density, significantly cutting costs that had previously drained their resources.
  • Completely outsourcing their delivery operations to us, they could focus entirely on their core competencies, amplifying their service quality.
  • Our dedicated onsite coordination further fortified this transition, guaranteeing smooth operations.

The Result

  • Reduced reimbursement losses by 100%
  • Minimized administrative labor to manage operation by 63%
  • Reduced delivery cost 59%
  • Increased delivery capacity 37%
  • Improved service quality leading to higher retention of sales

Major Hospital Health System

The Challenge

For a hospital health system pharmacy, the mission of delivering vital medications to patient homes met a daunting obstacle. Their reliance on a national delivery provider not only resulted in costly delays but also significant financial losses, leading to annual write-offs in the six-figure range. This prevalent challenge underscores the urgency many healthcare entities face in ensuring timely and cost-effective delivery.

Enter GO2 Delivery: With an intimate understanding of these pain points, we present an opportunity for institutions to pivot and transform their delivery dynamics, ensuring both fiscal health and timely medication deliveries, crucial for patient well-being.

Our Strategic Approach

  • We seamlessly integrated with their existing systems via open API, allowing for a more harmonized flow of operations.

  • We further devised a refined workflow, prioritizing tracking and compliance, ensuring no patient is left waiting.

  • Our dedicated Onsite Facilitation Coordinators became the anchor needed to maintain the streamlined process.

  • Our custom driver certification program elevated the trust in each delivery.

  • Real-time SMS notifications and live GPS tracking, patients and providers alike felt a profound sense of reassurance.

The Result

  • We catalyzed an astounding 500% surge in their growth trajectory.

  • The once prevalent issue of financial write-offs, which had been a considerable drain on resources, was 100% eradicated, showcasing a complete turnaround in fiscal efficiency.

  • Our meticulous approach to operations ensured a nearly perfect delivery accuracy rate, hitting a commendable 99.99% precision mark.

  • Undeliverable packages was dramatically curtailed, with a substantial 92% reduction, ensuring the vast majority of packages now reach their intended recipients without fail.




Retail Organization

The Challenge

In the bustling landscape of retail, the demand for their home delivery services burgeoned, their existing delivery systems and staffing model struggled to keep pace, culminating in an inefficiency that stifled sales growth. They had inadvertently hit a self-imposed capacity ceiling. Such challenges, familiar to many in the retail sector, accentuate the need for an optimized operational overhaul.

GO2 Delivery, discerning these pain points, emerges as the ideal partner. Our specialization is tailored to bridge such gaps, showcasing how revamped delivery systems can unlock untapped potential, fostering growth and meeting escalating customer expectations.

Our Strategic Approach

  • We seamlessly integrated with their existing systems via open API, allowing for a more harmonized flow of operations.

  • We further devised a refined workflow, prioritizing tracking and compliance, ensuring no patient is left waiting.

  • Our dedicated Onsite Facilitation Coordinators became the anchor needed to maintain the streamlined process.

  • Our custom driver certification program elevated the trust in each delivery.

  • Real-time SMS notifications and live GPS tracking, patients and providers alike felt a profound sense of reassurance.

The Result

  • We catalyzed an astounding 500% surge in their growth trajectory.

  • The once prevalent issue of financial write-offs, which had been a considerable drain on resources, was 100% eradicated, showcasing a complete turnaround in fiscal efficiency.

  • Our meticulous approach to operations ensured a nearly perfect delivery accuracy rate, hitting a commendable 99.99% precision mark.
  • Undeliverable packages was dramatically curtailed, with a substantial 92% reduction, ensuring the vast majority of packages now reach their intended recipients without fail.

What Customers Are Saying

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  • I’m so happy with GO2 Delivery! It makes me smile at the convenience and time-saving this brings.

  • The most amazing customer service I have ever experienced! I had an issue with a delivery and the dispatch manager (Ms. Gibbs) was on top of the problem from day one.

  • Our law firm uses this company for courier services. They are friendly, competent, and if there is a problem, they work to correct it quickly and professionally.

  • Good company. They work to accommodate your delivery needs. Jenny was excellent on the phone assisting with delivery efforts. Lots of flexibility room when picking delivery times. Cost points are also fair.

  • We don’t see a lot of people in this day and time who take initiative and are willing to go the extra mile, think outside the box and be willing to do extra work to get the job done.

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Save Money And Stop Stressing Over Deliveries

GO2 Delivery is recognized as one of the top courier services in Virginia. With an average delivery accuracy rating of over 99%, we take pride in beating major courier companies on price, reliability, and quality of service.

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What You Get With GO2 Delivery

Relying on manual processes adds moving parts to the delivery process that don’t need to be there. The result is more room for mistakes.

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Competitive pricing that beats most major delivery companies

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Timely completion for B2B, B2C, and Medical deliveries

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Full chain of custody for all shipments

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Professional drivers with proper training and certifications

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Detailed billing to simplify cost analyses

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Performance management and reporting by level of service

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Real-time tracking and notifications for deliveries

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Software automation and integration with your existing systems

Start Saving With GO2 Delivery Today

Whether you require a personalized consultative approach or a more straightforward delivery service, we have the perfect solution to meet your specific needs. Talk to someone to get started now!

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