Medical Courier Service – Roanoke, VA

GO2 Delivery offers reliable same-day medical courier services throughout Roanoke, VA at an affordable price. We serve hospital systems, medical laboratories, pharmacies & drugstores, and DME Providers. Looking for a medical courier in Roanoke that will deliver your health care supplies in a flash? We have years of experience with speedy, secure delivery. Most day-to-day deliveries like that new kitchen gadget you ordered online aren’t life-or-death situations. In the healthcare field, on the other hand, life-sustaining and life-impacting transportation is a regular occurrence.


  • Insurance – General Liability, Cargo, bonded, Auto & Non-Owned Auto, etc.
  • Random in-field driver audits for security and compliance with industry standards
  • High standards throughout our recruiting and staffing process

As a healthcare provider, facility, lab, or manufacturer, how do you know your critical deliveries are getting into the right hands? It’s all about hiring the right medical courier service in Roanoke.

Delivery Management

  • Tracking orders and assigned delivery staff in real time..
  • Measuring delivery performance
  • Reporting cumulative data on delivery history & performance. 

Client Power Tools

  • Place & Tracks orders Online
  • Applications Integration
  • Email Notification

Driver Power Tools

  • GPS Tracking
  • Bar Code Scanning
  • Signature Capture

What to Expect from Our Roanoke Medical Courier Service

Choosing a courier for your healthcare business is a vital decision. After all, your patients’ health and your reputation are in their hands. Fortunately for you, GO₂ Delivery has everything you want and need in a medical courier and logistics provider. Specialized Healthcare Experience Medical deliveries aren’t the same as typical package deliveries. Every step of the process needs to be handled in the appropriate way to preserve the deliveries and to track the transportation.

At GO₂ Delivery, healthcare transportation is one of our specialties. Our team has the equipment as well as the customized training to be able to handle medical materials safely, keeping everything intact and uncontaminated. This specialized service is the reason we have been the trusted couriers for a wide range of hospitals, labs, pharmaceutical companies, and other healthcare facilities in Roanoke, Virginia for years. On-Time Deliveries If you order new shoes and they come in a few hours late, it may be frustrating but chances are that it has little impact on your life. If life-saving medication doesn’t arrive on time, it’s a whole different story.

  • Direct Drive Service
  • 90 Minute Service
  • 2 Hour Courier Service
  • 4 Hour Service

Staffing Demands

  • Fluctuating volume of deliveries
  • Retention of qualified staff
  • Redundancy to cover unexpected circumstances

Professional Courirs

  • Dressed in business attire
  • Available 24/7/365
  • Background checked by TSA
  • Audited for our standards

Dedicated Dispatch

  • Dispatchers at office—3 shifts
  • Managing deliveries
  • Monitoring roadways and weather
  • Coordination with clients

We recognize the importance of on-time deliveries in any situation but especially in the medical field.

Our team has a long track record of keeping our promises and arriving on time. In addition to completing deliveries efficiently, we understand the importance of sticking to your pick-up schedule. Your practice or lab is a busy operation, and we recognize that being there when you expect us to be there helps you keep everything running smoothly. Around-the-Clock Service If there is anything in life that is unpredictable, it’s medical urgencies. Illnesses and injuries don’t clock out at 5:00, so neither do we.

  • Same Day Delivery
  • Open 24 hours for all deliveries

Our medical courier team is available at all hours of the day and night. You can choose from two different services: on-demand deliveries and stat deliveries. Stat deliveries are for your most urgent needs. We transport your package directly from you to its destination as quickly as possible. On-demand deliveries, on the other hand, are more cost-effective services for less urgent matters. You can choose from a number of time windows depending on when your package needs to arrive. Recurring Pick-Ups and Deliveries While we provide on-demand and stat deliveries on an ongoing basis, many of our customers are also busy healthcare practices that have packages they need to transport on a daily basis. We can assist with pre-scheduled deliveries for both recurrent jobs and singular jobs.

Increasing Costs

  • Delivery management labor
  • Recruiting, retention & training of staff
  • Equipment & vehicle maintenance & insurance
  • Benefits, workers compensation, unemployment

Tracking Costs

  • Customized for your business
  • Detailed reporting
  • By service level, Time of day
  • Geography
  • By unit levels

Performance Metrics

  • On time delivery
  • Order request time to pick up
  • Dispatch time to driver
  • Accuracy

 For instance, many of our customers are practices or hospitals that have lab samples to transport on a daily basis.

We work with these practices to schedule a set pick-up time every day, so they can send each day’s lab samples on their way within 24 hours. In addition to recurrent pick-ups, we can help you plan for packages in advance. For instance, you may know that you have a patient biopsy on the schedule for a certain day and will need lab transportation. We can schedule a pick-up for that day to get your biopsy to the lab and get answers for your patient quickly. Tracking & Technology With healthcare deliveries, your package getting to its destination on time is priority number one. Along the way, though, you need the assurance of being able to track its progress.

  • GPS tracking of your packages
  • Bar code scanning for a true chain of custody
  • Electronic signature capture
  • Email notifications of the status of package delivery
  • An online portal to place and track deliveries
  • Automated integration with your business applications
  • Picture verifications for packages

After all, the average primary care physician sees over 1300 patients per year. That’s a lot to keep up with. For this reason, our team at GO₂ Delivery offers online tracking access for all of our customers. Using an advanced bar code system, we will be able to tell you where your package is so you always know it is en route in knowledgeable hands. To make this tracking as simple as possible for you, we can send you email notifications at each stage of the process as well. Security for Sensitive Materials People may be concerned about security and privacy in every aspect of their lives today, but it holds a special priority when it comes to healthcare. As a provider, you need to know that your deliveries are safely getting into the right hands.

  • Insurance – General Liability, Cargo, Bonded, Auto & Non-Owned Auto, etc.
  • Random in-field driver audits for security and compliance with industry standards
  • High standards throughout our recruiting and staffing process

For this reason, we offer an electronic signature service. You’ll know exactly who took responsibility for your package and when. Not only does this give you peace of mind, but it gives you documentation so you can back up that you have done your part in keeping patient medical information safe and secure. Customizable Service Levels In our years of serving the Roanoke healthcare community and beyond, we have served a wide range of customers. We work with anyone from bustling independent hospitals to small single-provider practices. Each of these businesses has its own needs and budgets. For this reason, we can customize your service level to your business. For small companies, you may only need one-time deliveries here and there. In other cases, we offer a full-service process including storage, pick and pack, and delivery.


  • Accreditation organizations
  • Chain of custody, blood-borne pathogens, etc

Field Audit App

  • Random audits of all drivers
  • Auditing for
    • PHI / OSHA Requirements
    • Secure Vehicle & Cleanliness
    • Grooming & Attire
    • Proper tools

Medical Certified Staff

  • Testing & Certification
  • Chain of Custody
  • Patient Sensitivity
  • Client Specific Orientations

Finding a Reliable Medical Courier Service in Roanoke, VA

You already know that for your healthcare businesses to thrive, you need to have trust from your patients or customers. One of many ways to build trust is to show them that you can get lab results, product deliveries, and other needs in a timely manner. Our medical courier service in Roanoke can help you achieve that goal. To find out how we can meet your individual needs, contact our courier service today.