Same Day Medical Courier Service – Richmond, VA

Go2Delivery offers reliable same-day medical courier services throughout Richmond, VA at an affordable price. We serve hospital systems, medical laboratories, pharmacies & drugstores, and DME Providers. Your packages are important. We understand that. Delivery errors could cost you or your clients’ business. Want some peace of mind when your packages are in someone else’s hands? Our Richmond medical courier services assure each one will be handled with care and delivered on time.

Benefits: Our 24-hour medical couriers provide on-demand service. We safely deliver products to your clients. We will also deliver supplies to your facilities.

  • Reduce overhead expenses
  • Eliminate staffing concerns
  • Limits liability to your organization
  • Switch from variable transportation

Delivery Management

  • Tracking orders and assigned delivery staff in real time..
  • Measuring delivery performance
  • Reporting cumulative data on delivery history & performance. 

Client Power Tools

  • Place & Tracks orders Online
  • Applications Integration
  • Email Notification

Driver Power Tools

  • GPS Tracking
  • Bar Code Scanning
  • Signature Capture

 If you have a need for recurring pickups, we happily offer both scheduled and routed delivery.

Who We Serve We offer delivery solutions and courier services for a variety of people.

  • General business. We will deliver any sensitive documents and small parcels.
  • Commercial/Industrial. We will help transfer large volume or large-sized products.
  • We offer specialized courier services for all healthcare aspects.
  • Food/ Grocery. We provide optimal delivery for restaurants and groceries.
  • We provide large organizations with delivery and logistics management. We can also outsource any delivery needed.
  • We work with both schools and governments on any needed deliveries.

We Promise to Provide You With:

  • A full-service storage
  • Inventory Control
  • Pick & Pack
  • Supply Chain Management
  • Shipping Services

Staffing Demands

  • Fluctuating volume of deliveries
  • Retention of qualified staff
  • Redundancy to cover unexpected circumstances

Professional Courirs

  • Dressed in business attire
  • Available 24/7/365
  • Background checked by TSA
  • Audited for our standards

Dedicated Dispatch

  • Dispatchers at office—3 shifts
  • Managing deliveries
  • Monitoring roadways and weather
  • Coordination with clients

What We Deliver

Our medical prescription courier service offers more than RX packages. We can handle just about anything you need to be delivered in Richmond and beyond.

  • Lab equipment, pharmaceutical supplies, medical devices, and other health care items
  • RX prescriptions to save customers time
  • Medications to eliminate monthly pharmacy trips
  • Specimens under particular care. This includes temperature control, handling procedures, and careful precautions
  • Medical supplies and products in parcels, boxes, and packages
  • Blood transport with utmost care and safety.
  • Important documents with legal and/or accounting information.

Warehouse Storage We provide storage for clients to keep their packages until they are ready for delivery. If you don’t have space yourself, we offer a temporary space. From our warehouse, we offer same-day delivery for your items anywhere around Richmond City. Focused Dispatchers Our dispatchers are ready to take on your delivery. They ensure that your packages and the couriers are aligned for on-time delivery. Our dispatchers work around the clock so you’ll never need to worry about being out of touch with your parcels.

Secure Transportation No matter what’s inside the packages, our vehicles are ready to handle every drive with the utmost care. Seasoned dispatch teams monitor drivers with real-time tracking technology. This enables the dispatch team, medical provider, and the patient to know where the package is every step of the way. Each participant has transparent knowledge of the delivery status. Each medical courier is dedicated to the importance of a secure chain of custody. This involves alerting providers with email notifications as well as signature confirmations. Our RVA team makes sure every delivery makes it to the right person, on-time, and in flawless conditions. We Support You Our same day service is the fastest and most reliable in the River City. We handle every package with delicate care, ensuring accurate delivery every time.

  • Our professional couriers will represent your business with careful attention.
  • You will receive instant updates on your packages’ statuses.
  • Our online portal gives customers the opportunity to order and track packages.
  • We offer real-time GPS tracking of your packages. So you always know where they are.
  • Our bar code scanning system ensures accurate deliveries every time.
  • Electronic signatures provide fast and secure transactions.
  • We provide photo verification for every delivery.

Increasing Costs

  • Delivery management labor
  • Recruiting, retention & training of staff
  • Equipment & vehicle maintenance & insurance
  • Benefits, workers compensation, unemployment

Tracking Costs

  • Customized for your business
  • Detailed reporting
  • By service level, Time of day
  • Geography
  • By unit levels

Performance Metrics

  • On time delivery
  • Order request time to pick up
  • Dispatch time to driver
  • Accuracy

HIPPA Certified Medical Courier for Doctors

You can be confident that your client’s sensitive information is protected. Our couriers carry HIPPA certifications to ensure every bit of information is kept confidential. These regulations include:

  • Healthcare organizations are required to control who has access to health data.
  • Any information disclosed to healthcare providers and health plans are subject to strict security controls. This also includes information created, transmitted, or stored by healthcare providers.
  • Patients are required to have control over their personal information and who it can be released to.

Our Couriers Have the Knowledge, Training, Consideration for Important Details A package delivery is not a simple parcel drop off. Our couriers are trained to ensure each delivery goes flawlessly. We promise:

  • All medical items are secured safely in our vehicle.
  • We follow all the necessary guidelines for both storage and handling.
  • We handle items with the utmost care and make sure to deliver them in perfect condition.
  • All documentation is accurate and we account for all items.
  • Each transaction is completed with an electronic signature.
  • Every delivery route is planned for both efficiency and timeliness.
  • Our couriers follow all road laws and are driving safely with precious cargo.
  • Every courier is punctual. They are courteous with patients. They are also accountable for all packages.

Also, note that our couriers are physically fit to lift and handle heavy packages. We Put Patients First Behind every medical delivery is a patient. Patients are our number one priority. Our couriers understand it’s imperative to deliver packages with compassion and understanding.

Protecting Your Business We take your packages and your business seriously. To ensure protection, we instate:

  • We keep insurance for all delivery vehicles. This includes general liability, cargo bonded, auto, and non-owned auto insurance.
  • Random audits. We make random in-field driver audits to check for security and compliance with the industry standards.
  • Background checks. Every medical courier is subject to a thorough background check. This starts in our recruiting and staffing processes.

Compliance

  • HIPAA, OSHA
  • Accreditation organizations
  • Chain of custody, blood-borne pathogens, etc

Field Audit App

  • Random audits of all drivers
  • Auditing for
    • PHI / OSHA Requirements
    • Secure Vehicle & Cleanliness
    • Grooming & Attire
    • Proper tools

Medical Certified Staff

  • Testing & Certification
  • Chain of Custody
  • Patient Sensitivity
  • Client Specific Orientations

Superior Courier Services in Richmond, VA

When you work with us, you won’t need to worry about where your packages end up or their condition when they get there. They’ll arrive safely and on time every delivery. Don’t look anywhere else for a 24-hour medical courier service. Conveniently located in Richmond, VA, we have you covered. Feel free to contact us today for more information on our services.