Medical Courier Service – Norfolk, VA

Go2Delivery offers reliable same-day medical courier services throughout Norfolk, VA at an affordable price. We serve hospital systems, medical laboratories, pharmacies & drugstores, and DME Providers. If you are looking for a medical courier service in Norfolk, your search ends here. We offer same-day courier service.

Inefficiencies in the health care system cost Americans more than $265.6 billion every year. Another $78 billion are wasted as the result of poorly coordinated care and services. Many providers are aware that their practices and facilities are bleeding money at an alarming rate. Few have clear ideas on what to do about the problem. Fortunately, simple solutions can have a powerful impact.

Delivery Management

  • Tracking orders and assigned delivery staff in real time..
  • Measuring delivery performance
  • Reporting cumulative data on delivery history & performance. 

Client Power Tools

  • Place & Tracks orders Online
  • Applications Integration
  • Email Notification

Driver Power Tools

  • GPS Tracking
  • Bar Code Scanning
  • Signature Capture

What a Norfolk Medical Courier Service Does

Medical couriers are delivery services that specialize in meeting the complex needs of the health care industry. Like mainstream delivery companies such as FedEx or UPS, they collect, transport, and deliver items for clients. Unlike standard delivery companies, medical couriers:

  • Are HIPPA-trained and qualified to handle heavily-regulated or sensitive items
  • Are certified to transport biohazardous materials
  • Offer instant service for can’t-wait emergency situations
  • Provide comprehensive and integrated delivery solutions for health care providers

Norfolk medical courier companies typically concentrate their efforts on a relatively compact geographic area. This allows them to provide thorough coverage and real-time responses to health care providers’ needs.

Couriers routinely transport: 

  • Medications
  • Equipment
  • Legal paperwork or client files
  • Biohazardous materials such as blood or lab specimens

In this respect, couriers provide not only convenience but physical and legal protection for their customers. How It Works Using a medical courier service is easy. Setting Up an Account First, providers or facilities work with us. This enables the courier service to assign an account manager. Assessing Your Needs  Your account manager will work with you to assess the needs of your facility or practice. In addition to on-demand delivery of products, equipment, or documents, they may help you identify opportunities for:

  • Internal process streamlining
  • Cost-saving automation of certain tasks
  • New or different technologies to reduce the administrative burden

Choosing Services  Your account manager will help you identify and select the services you need to:

  • Reduce your costs
  • Improve staff and patient experiences and satisfaction rates
  • Reduce costly delays and time loss
  • Improve practice responsiveness
  • Implement Just-In-Time supply chain management techniques where appropriate

In addition to on-demand delivery services, quality couriers offer:

  • Scheduled deliveries
  • Storage and distribution services
  • Supply chain management support

Refining the Process  Once you have started taking advantage of the medical express services the courier offers, your account manager will assist you in fine-tuning the process for maximum efficiency and cost-effectiveness.

Staffing Demands

  • Fluctuating volume of deliveries
  • Retention of qualified staff
  • Redundancy to cover unexpected circumstances

Professional Courirs

  • Dressed in business attire
  • Available 24/7/365
  • Background checked by TSA
  • Audited for our standards

Dedicated Dispatch

  • Dispatchers at office—3 shifts
  • Managing deliveries
  • Monitoring roadways and weather
  • Coordination with clients

Who Uses a Medical Courier Service in Norfolk?

Same day courier service is an essential tool for a wide variety of health care providers in Norfolk, Virginia. Users may include:

  • Hospitals
  • Outpatient health facilities
  • Public health clinics
  • Private medical practices
  • Specialty medical practices
  • Labs
  • Pharmacies
  • Home health care providers
  • Nursing homes

Benefits of Using a Courier Service Using a medical courier service can provide an array of benefits. Improved Staff and Patient Experiences Using a courier improves your staff and patient experiences. Gone will be the days of your stressing about missing or insufficient supplies or equipment. Gone will be the inconvenience, strain, and risk of office personnel hopping in a private vehicle to run critically needed items or documents between offices or facilities.

With a quick phone call or a few taps to the computer, tablet, or app, your staff can get what they need immediately without fuss. Patients benefit from always having the medications, equipment, and supplies they need readily available. Take your patient experience from good enough to stellar by being there with what they need when they need it, every time. Protection for Your Business Properly equipped, HIPPA-certified couriers who provide digital tracking and documentation of delivery add a vital layer of protection to your business. You will always know and be able to prove that items got safely where they were going on time. Couriers’ insurance can also help offset your financial losses in the event of an accident or error. Time, Cost, and Stress Reductions Courier services remove enormous logistical stress from your shoulders and streamline your practice. This opens up key time, energy, and opportunity for you to focus on your patients in the ways that only you can.

Selecting a Same Day Courier Service Choosing a flash delivery service is not something to be done lightly. Your practice and your patients will be directly impacted by the quality of the service you select. To make sure you are partnering with the best possible service, take the following features and qualifications into account. HIPPA Certification Couriers should be HIPPA-compliant. This protects your patients and your business. Trained, Uniformed Staff Look at where couriers are sourcing their staff from. Verify that they are running background checks prior to hiring and providing all appropriate training to new staff.

Staff should be uniformed for easy identification. They should also be periodically reviewed for safety and compliance. Dispatchers, delivery drivers, and your account manager should be respectful and responsive at all times. Adequate Fleet Couriers should boast a fleet of vehicles suited to handle the volume and variety of items you need to be transported. This may include both smaller vehicles for medications or documents and larger vans or trucks for equipment. Ensure they have the coolers and other specialized equipment necessary to maintain specimens or biohazards, where appropriate. Variable Delivery Windows Same day delivery just isn’t soon enough for your most time-sensitive items. Look for couriers with immediate direct delivery, very short-term delivery windows (1 to 2 hours), and quick turn-around services (4 hours). Tracking Couriers should use the latest and best tracking technology to give you maximum control over your deliveries at every step of the process. Experience Quality courier services should have a strong track record and a stellar reputation locally. Availability Your work isn’t neatly confined to 9 to 5 Monday through Friday. Your courier’s services shouldn’t be, either. Choose a courier that has services available 24/7 every day of the year for your protection and your patients’.

Increasing Costs

  • Delivery management labor
  • Recruiting, retention & training of staff
  • Equipment & vehicle maintenance & insurance
  • Benefits, workers compensation, unemployment

Tracking Costs

  • Customized for your business
  • Detailed reporting
  • By service level, Time of day
  • Geography
  • By unit levels

Performance Metrics

  • On time delivery
  • Order request time to pick up
  • Dispatch time to driver
  • Accuracy

Hire Us as Your Norfolk Courier Service Today

Don’t wait to start taking advantage of everything a Medical Courier Service in Norfolk can offer you. Get a quote from the experts today!

Compliance

  • HIPAA, OSHA
  • Accreditation organizations
  • Chain of custody, blood-borne pathogens, etc

Field Audit App

  • Random audits of all drivers
  • Auditing for
    • PHI / OSHA Requirements
    • Secure Vehicle & Cleanliness
    • Grooming & Attire
    • Proper tools

Medical Certified Staff

  • Testing & Certification
  • Chain of Custody
  • Patient Sensitivity
  • Client Specific Orientations