Medical Courier Service – Suffolk, VA

Go2Delivery offers reliable same-day medical courier services throughout Suffolk, VA at an affordable price. We serve hospital systems, medical laboratories, pharmacies & drugstores, and DME Providers. ON DEMAND MEDICAL DELIVERIES

  • Direct Drive Service
  • 90 Minute Service
  • 2 Hour Courier Service
  • 4 Hour Service

The efficient transport of medical-related items can save lives. Medical courier services support the healthcare community by ensuring safe and rapid transport. They transport items such as medical devices, lab samples, and pharmaceuticals. These items often need same day courier service. Medical courier companies need advanced skills and knowledge. Staff receives training to handle sensitive and confidential materials. GO₂ Delivery and Logistics Suffolk know the importance of your deliveries.

Delivery Management

  • Tracking orders and assigned delivery staff in real time..
  • Measuring delivery performance
  • Reporting cumulative data on delivery history & performance. 

Client Power Tools

  • Place & Tracks orders Online
  • Applications Integration
  • Email Notification

Driver Power Tools

  • GPS Tracking
  • Bar Code Scanning
  • Signature Capture

Suffolk Medical Courier Services

Medical One Courier and Logistics offers professional courier services in Suffolk, Virginia. Individuals or agencies using courier services include the following:

  • Doctors
  • Clinics
  • Laboratories
  • Hospitals
  • Hospices
  • Nursing Homes
  • Research facilities
  • Pharmacies
  • Patients

Professional medical courier services provide measures to ensure the safety of your item. Types of medical items courier services deliver include:

  • Lab specimens
  • Medical supplies
  • Medical devices
  • Prescription drugs
  • Blood and organs
  • X-rays
  • Medical notes
  • Test reports

Managing your expectations and items transported requires staff and services. The following describes services offered by medical courier services.

Staffing Demands

  • Fluctuating volume of deliveries
  • Retention of qualified staff
  • Redundancy to cover unexpected circumstances

Professional Courirs

  • Dressed in business attire
  • Available 24/7/365
  • Background checked by TSA
  • Audited for our standards

Dedicated Dispatch

  • Dispatchers at office—3 shifts
  • Managing deliveries
  • Monitoring roadways and weather
  • Coordination with clients

Protecting the Safety of Your Deliveries

Medical couriers ensure medical items are safely delivered, often, on the same day. They transport items between labs, hospitals, pharmacies, and patients. They receive training on special handling and confidentiality.  Besides being excellent drivers, medical couriers need the following qualifications:

  • Health Insurance Portability and Accountability Act (HIPAA) This training ensures couriers do not violate the following:
    • Disclosing confidential information
    • Medical record mishandling
    • Lose or stolen devices with confidential patient information
    • Unauthorized access to patient files
  • React to urgent situations
  • Ensure the correct person receives the delivery
  • Knowledgeable on best methods of transport
  • Handling of bio-hazardous materials

Increasing Costs

  • Delivery management labor
  • Recruiting, retention & training of staff
  • Equipment & vehicle maintenance & insurance
  • Benefits, workers compensation, unemployment

Tracking Costs

  • Customized for your business
  • Detailed reporting
  • By service level, Time of day
  • Geography
  • By unit levels

Performance Metrics

  • On time delivery
  • Order request time to pick up
  • Dispatch time to driver
  • Accuracy

Couriers in Suffolk, Virginia, or any location, must know the area and the best ways to get from point a to point b. Support of Your Delivery Medical courier dispatchers are on the front lines. They take your calls and begin the transport process. The dispatcher works with you to plan pickup and delivery. If this is on-demand delivery, the dispatcher coordinates the setup. Dispatchers track the item’s location at any point in the process. Dispatchers display a client-first initiative. This assures you of the courier’s commitment to your transport needs. Availability of Medical Courier Services Medical transport situations are not on a 9-to-5 schedule. Medical emergencies occur around the clock 365 days a year. Many deliveries require same day service. We cater to this by offering guaranteed same-day delivery. Medical courier services are a part of the healthcare industry. This requires the type of dedication to which most healthcare institutions adhere. Medical courier services are available 24/7. Guiding You Through the Process Account managers build relationships with you. They collaborate with you on logistics. You can turn to account managers when there are challenges. Account managers present company changes. These can involve enhancements to the current model of business. Account managers can ease transitions and plan the best system for your organization. Services you may consider, depending on your needs, include the following:

  • Scheduled deliveries for items you need to transport on a regular basis. On-demand services are available for unexpected delivery needs.
  • Supply-chain services increase the speed your items are packaged and delivered. Through an online portal account, you can track your inventory and distributions.

Coordinators at Your Site On-site coordinators help package and distribute items. They can be full or part-time. Depending on your needs, on-site coordinators are available to manage the process. They can package items for delivery or help with inventory control. On-site coordinators can support your supply and transport plan. Technology Solutions Medical courier services offer a variety of technological methods. These tools help manage safety. Technology options track items in the delivery. Regular updates on the progress of your package are available. GPS Tracking GPS tracking provides visibility for the courier services and you. GPS tracks the exact location of the package. You can view updates on your computer or phone. There are many methods used to track packages through GPS. Satellites scan devices associated with your package to provide locations. You can re-use a device upon delivery completion. Single-use devices are available for tracking. They are discarded after delivery of the package. GPS tracking is accessible to all parties. This facilitates planning if changes to the delivery occur. Barcode Scanning Barcodes are efficient methods for identifying your package location. Use barcodes to assign product information such as an ID or lot number. Scanning a barcode identifies the product. Drivers scan barcodes at the time of pick-up, delivery, and at designated intervals. Electronic Signature Capture Capturing and storing electronic signatures let you know the item status. At pickup and delivery, the responsible individual can sign using a cell phone or tablet. The person signing uses a finger or stylus provided by the driver. The signature is part of the transaction file. This assures you of package delivery to the correct location. Email Notification You can choose to receive emails identifying the package’s progress and location. Emails are automatically generated at specified intervals. Receiving auto-generated emails saves you time. You can track the package’s progress through the emails. Online Portal Online portal accounts let you interact with the company through the internet. You can log in to your account to start delivery. You can verify your package’s location at any point in the delivery. The portal stores information about your transaction, including the electronic signature. Photo Verification Tracking and verification of delivery are important responsibilities. Upon delivery of the item, photo verification appears in your portal file. Photo verification can be GPS-tagged. This ensures time and place verification.

Compliance

  • HIPAA, OSHA
  • Accreditation organizations
  • Chain of custody, blood-borne pathogens, etc

Field Audit App

  • Random audits of all drivers
  • Auditing for
    • PHI / OSHA Requirements
    • Secure Vehicle & Cleanliness
    • Grooming & Attire
    • Proper tools

Medical Certified Staff

  • Testing & Certification
  • Chain of Custody
  • Patient Sensitivity
  • Client Specific Orientations

Partnering With Medical Courier Services in Suffolk, VA

Healthcare Finance reports supply and distribution costs of medical items to exceed $25 billion.  Partners can help you streamline your operations. GO₂ Delivery and Logistics, serving Suffolk, Virginia, and beyond, will work with you to reduce time and costs. We can provide new tools and strategies. Through your online portal, you have an overview of deliveries. If you opt for supply-chain services, you can also manage your inventory. Improving your supply and delivery processes is part of our services. For more information about our services contact us. We can partner with you to plan new methods of supply and delivery management.